CyberRota Analysis
AI-GeneratedZammad versions prior to 7.0.2 and 7.1.0 are vulnerable due to inadequate validation in the authorization cascade, allowing attackers to bypass token restrictions and create new administrator accounts. This flaw can lead to full system access, compromising sensitive data and configurations. Organizations using Zammad should prioritize immediate updates to mitigate the risk of unauthorized administrative control.
Public Exploit Signal
A public exploit, PoC, GitHub repository or Metasploit reference was detected for this CVE.
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Original NVD Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0.