CyberRota Analysis
AI-GeneratedFreeScout versions prior to 1.8.219 are vulnerable to an unauthenticated enumeration of conversation and thread IDs through the open tracking endpoint, allowing attackers to manipulate thread states. This could lead to unauthorized access to sensitive information and disruption of service. Organizations using affected versions should prioritize updating to the patched version to mitigate potential exploitation risks.
Public Exploit Signal
A public exploit, PoC, GitHub repository or Metasploit reference was detected for this CVE.
Note: these links are listed for security research and verification purposes only.
Original NVD Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.