CyberRota Analysis
AI-GeneratedThe Support Genix WordPress plugin prior to version 1.4.48 is vulnerable to directory traversal, enabling unauthenticated attackers to access arbitrary files with specific extensions, including sensitive ticket attachments from other users. This vulnerability poses a significant risk to user privacy and data integrity. WordPress site administrators using this plugin should prioritize updating to the latest version to mitigate potential exploitation.
Original NVD Description
The Support Genix WordPress plugin before 1.4.48 does not prevent directory traversal in its ticket-attachment download route, allowing unauthenticated attackers to read arbitrary files with an allowlisted extension — including other users' private ticket attachments — from the server.