CyberRota Analysis
AI-GeneratedThe Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Stored Cross-Site Scripting due to inadequate input sanitization and output escaping in the 'redirect-to' shortcode attribute. This vulnerability allows authenticated attackers with contributor-level access or higher to inject malicious scripts that execute when users access affected pages, posing a risk primarily to user data and session integrity. WordPress site administrators using this plugin should prioritize patching to mitigate potential exploitation, especially in environments where user interactions are frequent.
Public Exploit Signal
A public exploit, PoC, GitHub repository or Metasploit reference was detected for this CVE.
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Original NVD Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute in all versions up to, and including, 2.3.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The XSS payload is in a hidden attribute so it only fires in specific browsers when specific access keys are used making exploitation unlikely.