CyberRota Analysis
AI-GeneratedThe Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to sensitive information exposure due to a lack of authentication and authorization checks in its REST API endpoints. This allows unauthenticated attackers to access and extract sensitive user data, including personal information and WordPress account credentials. WordPress site administrators using this plugin should prioritize immediate updates or mitigation strategies to protect against potential data breaches.
Original NVD Description
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.