CyberRota Analysis
AI-GeneratedThe Fluent Support WordPress plugin prior to version 2.3.1 is vulnerable due to a lack of access controls, enabling restricted support agents to reassign tickets to any customer, regardless of their permissions. This flaw could lead to unauthorized access to sensitive customer information and disrupt ticket management. WordPress site administrators using this plugin should prioritize updating to the latest version to mitigate potential security risks.
Original NVD Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.