AUGUST 4, 2026
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Case File

CVE-2024-13604

HIGH · CVSS 7.5 EPSS 0.45%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2025-04-05 · Last synced 2026-08-04

CyberRota Analysis

This is a high severity vulnerability with a CVSS score of 7.5. It affects WordPress. Exploitation may require the attacker to be authenticated.

CVE
CVE-2024-13604
Severity
HIGH
CVSS
7.5
EPSS
0.45%
WordPress

Original NVD Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.