AUGUST 4, 2026
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Case File

CVE-2024-12171

HIGH · CVSS 8.8 EPSS 0.48%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2025-02-01 · Last synced 2026-08-04

CyberRota Analysis

This is a high severity vulnerability with a CVSS score of 8.8. It affects WordPress. Exploitation may require the attacker to be authenticated.

CVE
CVE-2024-12171
Severity
HIGH
CVSS
8.8
EPSS
0.48%
WordPress

Original NVD Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

Related CVEs

Other vulnerabilities affecting the same vendor(s)