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Case File

CVE-2023-5421

LOW · CVSS 3.5 EPSS 0.37%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2023-10-16 · Last synced 2026-08-04

CyberRota Analysis

This is a low severity vulnerability with a CVSS score of 3.5. It affects Java.

CVE
CVE-2023-5421
Severity
LOW
CVSS
3.5
EPSS
0.37%
Java

Original NVD Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Related CVEs

Other vulnerabilities affecting the same vendor(s)