CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 5.7. See the original NVD description below for full technical details.
CVE
CVE-2021-21435
Severity
MEDIUM
CVSS
5.7
EPSS
1.27%
Original NVD Description
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Related CVEs
Other vulnerabilities affecting the same vendor(s)