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Case File

CVE-2020-2500

CRITICAL · CVSS 9.8 EPSS 0.74%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2020-07-01 · Last synced 2026-08-04

CyberRota Analysis

This is a critical severity vulnerability with a CVSS score of 9.8. See the original NVD description below for full technical details.

CVE
CVE-2020-2500
Severity
CRITICAL
CVSS
9.8
EPSS
0.74%

Original NVD Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Related CVEs

Other vulnerabilities affecting the same vendor(s)