CyberRota Analysis
AI analysis pending.
CVE
CVE-2020-1778
Severity
MEDIUM
CVSS
4.1
EPSS
0.64%
Original NVD Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.