CVE-2020-1777

MEDIUM · CVSS 4.3 EPSS 0.84%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2020-10-15 · Last synced 2026-08-04

CyberRota Analysis

AI analysis pending.

CVE

CVE-2020-1777

Severity

MEDIUM

CVSS

4.3

EPSS

0.84%

Original NVD Description

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.