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Case File

CVE-2020-11463

HIGH · CVSS 7.5 EPSS 1.78%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2020-04-01 · Last synced 2026-08-04

CyberRota Analysis

This is a high severity vulnerability with a CVSS score of 7.5. See the original NVD description below for full technical details.

CVE
CVE-2020-11463
Severity
HIGH
CVSS
7.5
EPSS
1.78%

Original NVD Description

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

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