CyberRota Analysis
AI analysis pending.
CVE
CVE-2019-18179
Severity
MEDIUM
CVSS
4.3
EPSS
1.31%
Original NVD Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Related CVEs
Other vulnerabilities affecting the same vendor(s)