CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 4.3. See the original NVD description below for full technical details.
CVE
CVE-2019-13457
Severity
MEDIUM
CVSS
4.3
EPSS
0.91%
Original NVD Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Related CVEs
Other vulnerabilities affecting the same vendor(s)