CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 5.3. See the original NVD description below for full technical details.
CVE
CVE-2019-12497
Severity
MEDIUM
CVSS
5.3
EPSS
2.01%
Original NVD Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Related CVEs
Other vulnerabilities affecting the same vendor(s)