CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 6.5. See the original NVD description below for full technical details.
CVE
CVE-2018-20800
Severity
MEDIUM
CVSS
6.5
EPSS
0.99%
Original NVD Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Related CVEs
Other vulnerabilities affecting the same vendor(s)