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Case File

CVE-2018-16586

MEDIUM · CVSS 4.3 EPSS 1.49% Public Exploit

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2018-09-28 · Last synced 2026-08-04

Field Assessment

AI analysis pending.

Exhibit — Public Exploit Signal

A public exploit, PoC, GitHub repository or Metasploit reference was detected for this CVE.

Note: these links are listed for security research and verification purposes only.

CVE
CVE-2018-16586
Severity
MEDIUM
CVSS
4.3
EPSS
1.49%

Original Filing — NVD Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.