CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 6.5. See the original NVD description below for full technical details.
CVE
CVE-2017-16854
Severity
MEDIUM
CVSS
6.5
EPSS
1.49%
Original NVD Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Related CVEs
Other vulnerabilities affecting the same vendor(s)