CyberRota Analysis
This is a high severity vulnerability with a CVSS score of 8.8. It may be remotely exploitable. It involves a SQL injection risk. Exploitation may require the attacker to be authenticated.
CVE
CVE-2013-4717
Severity
HIGH
CVSS
8.8
EPSS
1.32%
Original NVD Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Related CVEs
Other vulnerabilities affecting the same vendor(s)