CyberRota Analysis
This is a high severity vulnerability with a CVSS score of 7.5. It may be remotely exploitable. It involves a SQL injection risk. Exploitation may require the attacker to be authenticated.
Original NVD Description
Multiple SQL injection vulnerabilities in vTiger CRM 5.0.0 through 5.4.0 allow remote attackers to execute arbitrary SQL commands via the (1) picklist_name parameter in the get_picklists method to soap/customerportal.php, (2) where parameter in the get_tickets_list method to soap/customerportal.php, or (3) emailaddress parameter in the SearchContactsByEmail method to soap/vtigerolservice.php; or remote authenticated users to execute arbitrary SQL commands via the (4) emailaddress parameter in the SearchContactsByEmail method to soap/thunderbirdplugin.php.