CyberRota Analysis
This is a medium severity vulnerability with a CVSS score of 5.0. It may be remotely exploitable. It may lead to a denial-of-service condition.
CVE
CVE-2010-4767
Severity
MEDIUM
CVSS
5
EPSS
1.69%
Original NVD Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.