CyberRota Analysis
AI analysis pending.
CVE
CVE-2010-4763
Severity
MEDIUM
CVSS
6.5
EPSS
1.57%
Original NVD Description
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.