CyberRota Analysis
This is a low severity vulnerability with a CVSS score of 2.1. It may be remotely exploitable. Exploitation may require the attacker to be authenticated.
CVE
CVE-2009-5056
Severity
LOW
CVSS
2.1
EPSS
0.89%
Original NVD Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.