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Case File

CVE-2009-5055

LOW · CVSS 3.5 EPSS 0.90%

Source: NVD + CISA KEV + EPSS (historical backfill) · Published 2011-03-18 · Last synced 2026-08-04

CyberRota Analysis

AI analysis pending.

CVE
CVE-2009-5055
Severity
LOW
CVSS
3.5
EPSS
0.90%

Original NVD Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.